Blue Diamond Resorts has announced that it has completed a Butler Certification Program for 2024. The program was conducted by a Head Master certified by the Hospitality and Butler organization, a representative of the British Butler Institute. The certification is designed to enhance the skills and expertise of butlers stationed at both family-friendly and adults-only resorts within the hotel management company’s properties across Mexico, Costa Rica, Jamaica, the Dominican Republic, Antigua, Saint Lucia and Grenada. This ensures that butlers meet the highest standards of service and attention to detail.
Butlers play a crucial role in the Diamond Club and Star Class room categories at Royalton Luxury Resorts and Planet Hollywood Beach Resorts, respectively. These categories offer an enhanced experience with benefits including private check-in, access to exclusive pool and beach areas, premium amenities and more. Butlers are specially trained to anticipate and cater for a range of guest needs—from securing dining and spa reservations to arranging celebrations such as birthdays, anniversaries and wedding proposals. Integral to the Chairman Suite experience, they also serve guests in these upper categories with exceptional service and attention to detail. This approach transforms traditional butler duties into personalized, guest-centric service, ensuring each stay is tailored to individual preferences.
In recognition of International Butler Day, Blue Diamond Resorts is celebrating the contributions of its butlers. Good to know: The company integrates butler services into the all-inclusive model, demonstrating its commitment to blending luxury with personalized service.
For more details, visit www.royaltonresorts.com and planethollywoodhotels.com.
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