CIE Tours International has announced that Susan Black has joined the company in the newly created role of chief commercial officer.
In this position, Black will be responsible for developing CIE Tours' commercial and digital strategy. She will work with marketing, build programs to improve the customer experience, and support the development and launch of new products within the travel agency community.
Black's previous leadership positions in the industry include serving as chief marketing officer of Travel Impressions/American Express Vacations, chief marketing officer of CheapCaribbean.com, executive vice president, marketing for Liberty Travel/GOGO Worldwide Vacations, and general manager and publisher of The Official Tour Directory.
A co-founder of industry consultancy Black & Wright, Black has advised over 60 leading online travel brands, distributors, consortia, tour operators, suppliers, and even start-ups. She is a additionally a moderator at travel industry and eCommerce conferences.
All of CIE’s tours are escorted and chauffeur-driven, and are conducted by long-term, knowledgeable Irish and British-based tour directors. CIE Tours' programs are protected by the company's $550+ Advantage, guaranteeing that travelers are never charged for extras considered optional by other tour companies.
Visit www.cietours.com