Robbi Jumaa Hamida has been promoted to senior vice president, agency operations, for Nexion. In his new role, Hamida will take on expanded responsibilities for overseeing agency planning and operations, as well as work closely with parent organization, Travel Leaders Group, on company-wide strategic initiatives.
A highly experienced travel industry veteran, Hamida previously served as vice president of operations for Nexion and prior to that as director of agent development and director of air programs. Earlier in his career, he was a travel agency owner and spent several years with American Express, the host agency said.
“Robbi’s extensive travel industry background and deep knowledge of travel agency operations have enabled him to demonstrate tremendous success in improving internal efficiencies and customer satisfaction,” said Jackie Friedman, president of Nexion, in a written statement. “His ability to motivate his team and get things done has meaningfully contributed to the continued success and growth of the Nexion operation.”
Hamida holds a bachelor’s degree from the University of Illinois and a Certified Travel Associate designation from The Travel Institute. He is a resident of Irving, Texas.
The promotion comes shortly after Nexion rolled out a major technology update in the form of the myNexion platform, which replaces WebView (the former member portal), as well as incorporating new features and functions.
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