Big Five Tours & Expeditions has launched a new interactive digital gateway called Portal Five, geared towards connecting travel advisors and their clients while providing all travel information in one central hub, before, during and after a trip.
Portal Five is designed to assist advisors in creating lasting bonds with their travelers and provide content to keep the conversation going after the travelers return home. The content includes updates from destinations the clients visited, updates on the Spirit of Big Five Foundation project their previous trip supported, and sustainable efforts being made owing to the support that journey generated.
Ashish Sanghrajka, president of Big Five Tours & Expeditions, said: “Portal Five does not ask anywhere when the next trip is being booked. Instead, the portal continues the conversation by showing how the trip a customer has just taken helps support one of our active foundation projects. We simply want to keep the emotional connection going.”
The portal has a user-friendly interface and stores travelers’ information such as personalized videos from their advisor on an exclusive agency branded page, day-to-day itinerary, flight information and destination information guides. Post trips, advisors and travelers can find videos and photos taken on their behalf available for download and details on the foundation project they experienced.
Portal Five is already being deployed with new bookings, providing travelers with a custom link to the advisor once the booking is confirmed.
For more details, visit bigfive.com.
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