Avoya Travel concluded Part Two of its annual Avoya Conference, marking the completion of the virtual conference, which spanned eight total days, October 19-22 and December 1-4. Avoya offered attendance to Part Two of the event to independent agencies in the Avoya Network at no cost to help them prepare for the resumption of leisure travel in 2021.
The successful conference used an optimistic tone as industry executives from Avoya’s preferred supplier partners detailed specific changes to their products in response to COVID-19 and how they plan to protect the health and safety of customers with new protocols once their companies resume service. The General Sessions were presented by executives from across the travel industry, including Oceania Cruises, Celebrity Cruises, Royal Caribbean International, Carnival Cruise Line, Globus family of brands, and others.
The event’s networking opportunities let independent agencies interact with Avoya’s supplier partners, fellow independent agencies and Avoya’s staff to build and strengthen collaborative relationships for the future.
With preparation for the return of travel post-pandemic being a major theme of the event, Avoya also included special segments on travel insurance, limiting liability and risk management for businesses. Richard Aquino, VP, head of sales at Allianz Global Assistance hosted a Q&A session on the importance of offering travel insurance to customers and the ways in which COVID-19 has affected travel insurance policies. Ken Richie, an attorney at Holland & Knight, highlighted key steps agencies can take to limit their liability, avoid legal risks, and protect their businesses. Avoya also offered access to expert legal and accounting assistance through the Avoya CARES program.
The Avoya Conference: Part Two featured the release of an Avoya Cookbook, a Trivia Night and holiday-themed cocktail parties for all the attendees to socialize and celebrate being a part of the Avoya Family.
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