Travelport has introduced the latest update to its next-generation platform, Travelport+, with enhanced, modern retailing tools to make it easier for advisors to offer more choice and deliver better service to their clients.
tion Capability)The evolution of Travelport+ tools and agency capabilities continues with simplified access to enriched travel content from multiple sources, including NDC (New Distribution Capability) standard content. Travelport says it is the first and only global distribution system (GDS) to sign NDC content distribution deals with three major European airline groups (Air France-KLM, International Airlines Group (IAG) and Lufthansa Group). The company continues to expand its NDC connections with over 16 airlines worldwide, including American Airlines, Emirates, Qantas and Singapore Airlines.
Travelport also updated its servicing capabilities to improve airline connectivity and empower advisors to serve travelers more efficiently, with less back-end work. Its hotel content distribution is also undergoing an upgrade with better room, rate and rules details as a result of enhanced connectivity with Hilton.
Customers using the latest version of Travelport’s desktop tool, Smartpoint, can access a suite of features aimed at simplifying everyday tasks. Enhancements include more customized itinerary quotes in Trip Quote as well as faster Assisted Ticketing capabilities that streamline complex ticketing and exchange tasks for advisors.
Travelport additionally launched a new Trip Manager portal on Travelport+, offering travelers the ability to service their own trip and carry out fast, easy transactions on the go. The self-service option for travelers using the new portal allows agencies to preserve resources while offering travelers an improved experience with the ability to easily add extras to their trip, such as adding meals, bags, selecting seats and automatically checking into their flight.
Travelport continues its Intelligent Storefront mission with Travelport+. Enhanced APIs make it easier for advisors to understand offers and compare brands with similar attributes on a like-for-like basis. Travelport customers will also be able to easily identify upsell offers with NDC and ATPCO fares for a simpler, more modern browsing and shopping experience.
Agencies can better manage the hotel bookings they sell with Content Optimizer, a simple self-service rules engine. This tool complements previous improvements to fare management tools so agencies can easily create and customize their own content rules. This will help travel advisors maximize revenue across every trip they sell.
For more information, visit www.travelport.com.
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